{"id":1056,"date":"2005-06-23T07:42:00","date_gmt":"2005-06-23T07:42:00","guid":{"rendered":"http:\/\/www.epicliving.com\/epic\/wheres_the_serv\/"},"modified":"2005-06-23T07:42:00","modified_gmt":"2005-06-23T07:42:00","slug":"wheres_the_serv","status":"publish","type":"post","link":"https:\/\/www.epicliving.com\/epic\/wheres_the_serv\/","title":{"rendered":"Where&#8217;s the Serve in Service"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"MARGIN: 0in 0in 0pt\"><span face=\"Times New Roman\">My son has issues with food allergies.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>Consequently, my family sometimes needs assistance from the medical community.<span style=\"mso-spacerun: yes\">&nbsp; The day my son was having issues <\/span>must have been a bad day for empathy.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>The doctor&#8217;s office seemed \u201cput out\u201d by our concerns.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>Our son\u2019s physician is great, but his staff could use a crash course in understanding what customer (or patient) service is.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>I won\u2019t even start on the racket that is healthcare.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>The doctor\u2019s office is an object lesson in the no serve in service idea.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>You\u2019ve been there before.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>Maybe it was your doctor, or maybe it was your cable company.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>Either way, you\u2019ve felt the frustration.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>Some organizations don\u2019t understand that that is no service without the serving.<span style=\"mso-spacerun: yes\">&nbsp; <\/span>It\u2019s the eight hundred pound gorilla in the corner of the room.<span style=\"mso-spacerun: yes\">&nbsp; <\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>My son has issues with food allergies.&nbsp; Consequently, my family sometimes needs assistance from the medical community.&nbsp; The day my son was having issues must have been a bad day for empathy.&nbsp; The doctor&#8217;s office seemed \u201cput out\u201d by our concerns.&nbsp; Our son\u2019s physician is great, but his staff could use a crash course in&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1056","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/1056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/comments?post=1056"}],"version-history":[{"count":0,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/1056\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/media?parent=1056"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/categories?post=1056"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/tags?post=1056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}