{"id":452,"date":"2009-04-28T13:11:18","date_gmt":"2009-04-28T13:11:18","guid":{"rendered":"http:\/\/www.epicliving.com\/epic\/how-social-communities-are-impacting-customer-service\/"},"modified":"2009-04-28T13:11:18","modified_gmt":"2009-04-28T13:11:18","slug":"how-social-communities-are-impacting-customer-service","status":"publish","type":"post","link":"https:\/\/www.epicliving.com\/epic\/how-social-communities-are-impacting-customer-service\/","title":{"rendered":"How Social Communities Are Impacting Customer Service"},"content":{"rendered":"<p>Lois Kelly gives us some <a href=\"http:\/\/blog.foghound.com\/494\/\" target=\"_blank\">compelling insight<\/a> around Verizon&#39;s success with customers.&#0160; I thought this post was timely, considering the gains <a href=\"http:\/\/www22.verizon.com\/\">Verizon<\/a> continues to make versus AT&amp;T.&#0160; You can read more about that <a href=\"http:\/\/www.google.com\/hostednews\/ap\/article\/ALeqM5i_Zsv7qDJ5LMNOU7TEeLjTF4HF8wD97R2JHO0\" target=\"_blank\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lois Kelly gives us some compelling insight around Verizon&#39;s success with customers.&#0160; I thought this post was timely, considering the gains Verizon continues to make versus AT&amp;T.&#0160; You can read more about that here.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,5,407],"tags":[],"class_list":["post-452","post","type-post","status-publish","format-standard","hentry","category-business-commentary","category-entrepreneur-advice","category-social-media-2"],"_links":{"self":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/comments?post=452"}],"version-history":[{"count":0,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/452\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/media?parent=452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/categories?post=452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/tags?post=452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}