{"id":770,"date":"2007-07-02T12:07:04","date_gmt":"2007-07-02T12:07:04","guid":{"rendered":"http:\/\/www.epicliving.com\/epic\/no-problemswhen\/"},"modified":"2007-07-02T12:07:04","modified_gmt":"2007-07-02T12:07:04","slug":"no-problemswhen","status":"publish","type":"post","link":"https:\/\/www.epicliving.com\/epic\/no-problemswhen\/","title":{"rendered":"No Problems&#8230;When We&#8217;re Perfect"},"content":{"rendered":"<p>The title of this post is my reccomendation for AT&amp;T to use as a marketing slogan.&nbsp; More specifically for the IPhone.&nbsp; <a href=\"http:\/\/news.com.com\/Some+iPhone+customers+put+on+hold\/2100-1041_3-6194446.html\">C\/NET News<\/a> has an interesting piece on the current issues around activation for the IPhone.&nbsp; Usually when you take the middle of two extremes (customers and providers) you&#8217;ll get the truth.&nbsp; <\/p>\n<p>It&#8217;s no secret about AT&amp;T&#8217;s struggle with giving outstanding customer experiences.&nbsp; <a href=\"http:\/\/blog.guykawasaki.com\/\">Guy Kawasaki<\/a> posts his review of the iPhone <a href=\"http:\/\/blog.guykawasaki.com\/2007\/06\/my-iphone-revie.html\">here<\/a> (&quot;My iPhone Review&quot;).&nbsp; His experience with the folks at AT&amp;T mirror my own from two years ago&#8230;at least their consistent.<\/p>\n<p>I wonder whether Steve Jobs was a little nervous during pre-launch?&nbsp; My read says he&#8217;s written these glitch issues off to the following:<\/p>\n<ul>\n<li>Every product has an ebb and flow cycle.<\/li>\n<li>The &quot;brand&quot; will transcend the problems.<\/li>\n<li>People want the iPhone to be magical and wonderful&#8230;therefore it is!<\/li>\n<li>He&#8217;ll rip the heads off of many if these glitches aren&#8217;t fixed soon:)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The title of this post is my reccomendation for AT&amp;T to use as a marketing slogan.&nbsp; More specifically for the IPhone.&nbsp; C\/NET News has an interesting piece on the current issues around activation for the IPhone.&nbsp; Usually when you take the middle of two extremes (customers and providers) you&#8217;ll get the truth.&nbsp; It&#8217;s no secret&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-770","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/comments?post=770"}],"version-history":[{"count":0,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/770\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/media?parent=770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/categories?post=770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/tags?post=770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}