{"id":778,"date":"2007-06-06T20:30:58","date_gmt":"2007-06-06T20:30:58","guid":{"rendered":"http:\/\/www.epicliving.com\/epic\/just_return_the\/"},"modified":"2007-06-06T20:30:58","modified_gmt":"2007-06-06T20:30:58","slug":"just_return_the","status":"publish","type":"post","link":"https:\/\/www.epicliving.com\/epic\/just_return_the\/","title":{"rendered":"Just Return the Call"},"content":{"rendered":"<p>One thing that drives me nuts is someone not returning the call.&nbsp; Now, if someone was in a serious accident or was called into an emergency meeting, I would understand a delay in responding.&nbsp; But I have no sympathy for those who lack the professionalism, organizational skill or some other dysfunction.<\/p>\n<p>I find it ironic that organizations that tout their &quot;customer-centric&quot; culture are some of the greatest abusers of responding in a timely manner.&nbsp; Maybe its arrogance or complacency.&nbsp; Just the same, the taste left in the mouth of the person\/client waiting to hear is bitter.&nbsp; Here&#8217;s a clue; if you can&#8217;t do the small things (responding for example), then you won&#8217;t be able to do the big things.<\/p>\n<p>If you&#8217;re not returning a customer&#8217;s call, then you must be confused as to how you make money.&nbsp; If it is your lead or contact, then you must not care about your future opportunities.&nbsp; &nbsp;<\/p>\n<p>Do your business a favor and just return the call.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One thing that drives me nuts is someone not returning the call.&nbsp; Now, if someone was in a serious accident or was called into an emergency meeting, I would understand a delay in responding.&nbsp; But I have no sympathy for those who lack the professionalism, organizational skill or some other dysfunction. I find it ironic&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-778","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/comments?post=778"}],"version-history":[{"count":0,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/778\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/media?parent=778"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/categories?post=778"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/tags?post=778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}