{"id":828,"date":"2007-02-06T09:17:00","date_gmt":"2007-02-06T09:17:00","guid":{"rendered":"http:\/\/www.epicliving.com\/epic\/the_pain_of_ser\/"},"modified":"2007-02-06T09:17:00","modified_gmt":"2007-02-06T09:17:00","slug":"the_pain_of_ser","status":"publish","type":"post","link":"https:\/\/www.epicliving.com\/epic\/the_pain_of_ser\/","title":{"rendered":"The Pain of Service"},"content":{"rendered":"<p><a href=\"http:\/\/sethgodin.typepad.com\/seths_blog\/\">Seth Godin<\/a> has a wonderful post about <a href=\"http:\/\/sethgodin.typepad.com\/seths_blog\/2007\/02\/setting_expecta.html\">Setting Expectations<\/a>.&nbsp; The story reminds me of how important expectations are, but more importantly how many businesses just don&#8217;t understand what <a href=\"http:\/\/www.m-w.com\/dictionary\/service\">&quot;service&quot;<\/a> means.<\/p>\n<p>A human crisis?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Seth Godin has a wonderful post about Setting Expectations.&nbsp; The story reminds me of how important expectations are, but more importantly how many businesses just don&#8217;t understand what &quot;service&quot; means. A human crisis?<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-828","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/comments?post=828"}],"version-history":[{"count":0,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/posts\/828\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/media?parent=828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/categories?post=828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.epicliving.com\/epic\/wp-json\/wp\/v2\/tags?post=828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}