We've all encountered organizations who have systems that seem to work smoothly. For example, in banking, Chase will probably get 99% of their transactions right today. Accenture has a process that will react when a company puts out an RFP. But as great as their processes may be, if the leaders inside lack heart, there is something fundamentally wrong.
Leadership starts with the heart. Indeed, indeed.
Great organizations (small or large) begin from the heart. Their business models are full of art. That kind of art that solved a problem, made a customer smile or inspired a child to dream. No guarantees of success I know, and certainly you've got to have a business model that can make/raise money. But if you listen to music don't you want the melody along with the rhythm? If the organization only has one side of the equation and not both, then you're looking at a hollow endeavor.
The great warning goes out to organizations that abandon the heart, thinking the head can do it all.
Leadership Coaching Information
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