Leadership Starts with the Heart

Mf59
We've all encountered organizations who have systems that seem to work smoothly. For example, in banking, Chase will probably get 99% of their transactions right today. Accenture has a process that will react when a company puts out an RFP. But as great as their processes may be, if the leaders inside lack heart, there is something fundamentally wrong.

Leadership starts with the heart. Indeed, indeed.

Great organizations (small or large) begin from the heart. Their business models are full of art. That kind of art that solved a problem, made a customer smile or inspired a child to dream. No guarantees of success I know, and certainly you've got to have a business model that can make/raise money. But if you listen to music don't you want the melody along with the rhythm? If the organization only has one side of the equation and not both, then you're looking at a hollow endeavor.

The great warning goes out to organizations that abandon the heart, thinking the head can do it all. 

Changing People

I've never been able to change one person in my entire life.

I've been told by men and women greater than me, that trying to change people is a road to futility. You might be able to create conditions where someone might want to change. Life could make an impromptu appearance and crush someone to a point where they see no other way but to change. In the end change resides inside each and every one of us. Inside is the keyword here.

So what's with organizations trying to change people?

Organizations can become enamored with their own marketing and brand appearance, not to mention their profit engine. Just like someone who is told repeatedly how great they are. Here that often enough and some will think greatness is theirs. The next-door neighbor to arrogance is power and both work to will over people. It's really a facade, but these types of groups force and intimidate. Like walking a dog that doesn't want to go, they just pull them anyway and can't see the folly of dragging.

So are you in the business of changing people?

Maybe we'd get more if we just started looking at our people as they truly are and then realign, remove, restructure so that the band is playing together and in-tune. This is a courage-based endeavor that few leaders have a stomach for.

Find the courage.

The Life and Work Awaiting

Sw_OneLaneRoadSign_sa01949 - Copy
I've always been a persevering type of human being. That has served me well in the dark times and in the times where a vision was in sight. Today, I have found myself in that place where a new life and work are awaiting me.

Anna Farmery once said to not keep your struggles a secret from your audience. I admired her for stating that, while not sure if it fit me. But of course, those who've followed my blog know about my father, my former life in corporate America and my spiritual side. In some ways I gave you a glimpse. I just never gave you a view of my business model struggles, except the somewhat vague challenges I faced as an entrepreneur.

Now is the time for you to get a deeper view into my current state.

2011 was a year that I needed to see great business/revenue success. After being on my own for 5 years, it was clear financially that a rising tide was needed. Bluntly, I had no more money and enough clients to sustain Epic Living beyond another year.

Last year did not unfold the way I'd hoped.  

As 2011 came to an end, I made plans with my wife to look at other roads to change the state of things. I am in the midst of that now. What will it look like? I don't know for sure, but whatever it is it will have to do 2 things. One, be sustainable from an income/revenue perspective. Two, be something that requires me to show up. That's my prayer anyway.

To you the reader, I want to be clear on a front not easy to write about. I've always been the type, for better or worse, of entrepreneur that believed great work was the best cure for financial needs. Indeed, that is true, and it took me a long time to learn that marketing and sales can be a help if not left to run amok on their own. If you expected me to be more aggressive in selling Epic Living or being more vocal in letting you know that things were rough, I'm sorry.

The life and work awaiting me is a bloom formed out of my experiences from the last 6 years. But that does not mean an ending. It will just look different than today, so I do intend to continue to write in this blog and offer my expertise where appropriate. The other Epic Living services will go quiet in the coming weeks.

As always, you can contact me directly if you want to know more this transition or to pass on some wise input. Thanks for joining me on the Epic Living journey.

Knowing What You Want

Knowing what you want is important-really important.

Until you nail what you want, all of the meetings, all of the training, all of the long hours, all of the self-convincing will be an absolute waste of time. And you don't have time to waste. Don't be lulled into a false sense of security by your paycheck, retirement account or the applause of the audience.

The ditches are full of people that could never committ to what they really wanted.

The Right System and The Right Process for Growth

Computer motherboard

I know many who have good intentions.  I'm one of them!  I would love to tell you that's all you need to get to where you want to go.  I don't believe it is.  It is vitally important to have a system and process for the growth you seek.  This is applicable to your business and your personal life.

As you may remember, I embarked on my own 30 day breakthrough plan a couple of months ago.  This is the experience from one of our strategic partners Take Time for Your Life.  I'm happy to say that I was successful in my 30 days.  I am grateful for this.  Here's the even bigger take-away:

I was successful because I was using the RIGHT system and process. 

Many organizations today are perplexed by their lack of success and growth.  Maybe profits are up, but employees are disconnected.  Maybe their losing talent to competitors, even though training is abundant inside and outside of the enterprise.  So what gives?  If the organization doesn't have the right system and process failure is not far behind.

Many people in their personal lives struggle with issues for years.  Jumping from one idea or cure to the next.  They're desperate to find a breakthrough and are sincere in their motivations.  Sadly, it can be difficult to sift through all of the noise.  Again, it's paramount to find the Right system and process to address the big issues.  In this space it's important to be a critical thinker when it comes to who you will spend your time and money on.  I've come to a point where I won't partner with anyone that doesn't have a mission approach to what they do. 

Mission-minded people/organizations need to be paid, they need to market, etc., but the mission is always out front first.  They are TRULY interested in you and not yours (thank you St. Paul).

It's pretty clear that organizations can spend millions (they do) on training, engagement, well-being, process improvement and still find themselves languishing.  People can hire coaches, go to seminars, buy books, and find themselves in the same state as a business. 

The Right system and process is the starting point.  After that, you'll know what to do.

More Shedding of My Corporate Skin

Sshedding Skin

As I make my way through my 30 Day Breakthrough Plan, I thought I would embrace some more transparency.  Here are some things you might not know about me:

 

  1. I have been a musician for over 30 years
  2. I have had Type I diabetes for over 20 years
  3. I once stated that working for a bank was the ultimate sell-out
  4. I have been married for 20 years
  5. Miles Davis's music was a constant source of finding my muse when writing my first book
  6. I would do what I do for free
  7. I underestimated the impact of my dad's passing-the good and the bad

 

Real Collaboration

I had a chance to take a sneak peek at a documentary on Nile Rodgers a few weeks back. It was nicely done, even though it was in Japanese. It really didn't phase me because much of the dialog was from Nile. The short can be viewed here.

It might seem an obvious that collaboration and music go together.  And as someone who is a musician, I would agree that often the two go hand-in-hand.  But what about the rest of the spheres of life and work?  Not so much.  There was one scene where I found myself thinking"that's it."  Nile was working with a group around the production of a Broadway musical he created called Double Time.  If you check-out the clip you'll know what I'm referring to.  But I was struck by the group's dynamics.  There were a few musicians, a vocal ensemble, directors/producers, and Nile.  Each of these folks were doing there work individually and collectively.  One thing was clear, they were moving toward the goal of a great performance.  And isn't great performance what we want?

Have you found some form of collaboration that leads you to a great performance?

In your career experience you may not have found it.  And many never do.  Part of the problem arises in organizational health and our own misplaced priorities.  We don't fully understand how collaboration works and how to get the most from it.  Ironically, you might be involved in it and not even recognize it.  You have to look for it.  You have to want it.  The tragedy is found in those who just do it and don't think anymore about it.  Routine, habit, monotony are keywords here.

Your career should be about more than salary, benefits and MBOs.

I really believe our best and greatest work comes when we collaborate.  It's a key way to leave your fingerprint on this motion picture called "life."  But as with all brilliant things, there are the enemies and the threats.  Let's review a few:

Money and the Desire to Get More-this one is manifested when our endeavors are rooted in making money first.  The emphasis is on the word first.  Making money is not a bad thing, unless it is at the top of the list.  Greed.

Self-Centered Leaders-these folks have no interest in anyone or any endeavor other than themselves.  These types of leaders may mask it, smooth it or even lie about.  Their mission is to be King or Queen-first and last.

Our Fear-We all bear some responsibility for the collapse of collaboration.  We fear so much and find ourselves unwilling to be vulnerable.  I don't need to tell you what a killer fear is.  Collaboration is sabotaged when we are insecure and doubt our place at the table.

I have felt most alive when I've been involved in the art and science of real collaboration.